SHIPPING & RETURNS

At KDS Clothing, we aim to provide a seamless shopping experience. Please read our combined shipping and return policy to understand our practices.

Shipping Policy

1. Processing Time

All orders are processed within [1-3 business days]. Orders are not processed or shipped on weekends or holidays. In case of high order volume, shipments may be delayed by a few days. If there is a significant delay, we will notify you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (Within Canada and the United States)
- **Standard Shipping:** [Estimated delivery time: 5-7 business days]
- **Expedited Shipping:** [Estimated delivery time: 2-3 business days]
- **Overnight Shipping:** [Estimated delivery time: 1-2 business days]

International Shipping
- **Standard International Shipping:** [Estimated delivery time: 10-20 business days]
- **Express International Shipping:** [Estimated delivery time: 3-7 business days]

Delivery delays can occasionally occur and are beyond our control.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with tracking information once your order has shipped. The tracking number will be active within [24 hours].

4. Customs, Duties, and Taxes

KDS Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.

5. Damages

KDS Clothing is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Retain all packaging materials and damaged goods for the claim process.

6. Shipping to P.O. Boxes or APO/FPO Addresses

We ship to addresses within Canada, U.S. Territories, and APO/FPO/DPO addresses. Ensure your shipping address can accept deliveries from the chosen carrier.

7. Incorrect Shipping Addresses

We are not responsible for undeliverable packages due to missing, incomplete, or incorrect destination information. Verify your delivery details before finalizing your order. If an error is found, contact us promptly at kdsclothing@icloud.com.

8. International Shipping Policy

We ship internationally. Customers are responsible for any customs fees, taxes, or additional charges incurred during shipment. Be aware of your country’s import regulations.

Return Policy

1. Returns

Eligibility
- Items must be returned within [30 days] of the purchase date.
- Items must be unworn, unwashed, and in the same condition as received.
- Items must have all tags attached and be returned in the original packaging.

Non-Returnable Items
- Sale items
- Gift cards
- Personal care items (e.g., underwear, swimwear)

2. Return Process

Contact Us - Email kdsclothing@icloud.com to initiate a return. Include your order number and reason for return.
Receive Authorization - Once approved, we will provide a return authorization number (RMA) and return instructions.
Ship Your Return - Pack securely, include the RMA, and ship to the provided address. Use a trackable shipping method as KDS Clothing is not responsible for lost or damaged returns.

3. Refunds

After receiving and inspecting the return, we will process your refund within [7-10 business days]. The refund will be credited to your original payment method, and you will receive a confirmation email once processed.

Shipping Costs

Original shipping costs are non-refundable.
Return shipping costs are the customer’s responsibility.

4. Exchanges

For exchanges, contact kdsclothing@icloud.com to arrange the return of the original item and place a new order for the replacement. Availability is subject to stock.

5. Damaged or Defective Items

Contact us within [7 days] of receiving damaged or defective items at kdsclothing@icloud.com. We will arrange a replacement or refund and cover return shipping costs for such items.

6. Late or Missing Refunds

If you haven’t received a refund after [7-10 business days], check your bank account and contact your credit card company. If still unresolved, contact us at kdsclothing@icloud.com.

Policy Changes

We may update this combined Shipping and Return Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with the effective date.

By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Shipping and Returns Policy.

This Privacy Policy was last updated on August 6, 2024.